home
newsdiscography

order CDs
live dates
press roomfrequently asked questionscontact


Can I download the music instead?

Yes. The Color Theory Music Store sells the best quality mp3 files, with no copy protection. They are compatible with all players, including the iPod. You don't need to sign up for an account or download special software, and your entire purchase price goes directly to the artist. Our store features two albums worth of exclusive content that you won't find anywhere else.


Is it safe to buy through your website?

Yes. Transactions are handled by PayPal, the world's #1 online payment service. Over 56 million people in 45 countries worldwide use PayPal. All major credit cards are accepted. PayPal uses the most powerful privacy systems available to hold your credit card information confidentially. It's much safer than using your credit card in person, by mail, or by phone. Only your name, shipping address, and e-mail address are passed on to 11th Records.


Prices listed are in U.S. Dollars, but PayPal also accepts the following currencies: Canadian Dollar, Euro, Pound Sterling, Yen, Australian Dollar, New Zealand Dollar, Swiss Franc, Hong Kong Dollar, Singapore Dollar, Swedish Krona, Danish Krone, Polish Zloty, Norwegian Krone, Hungarian Forint, Czech Koruna. If you use a different currency, your credit card should automatically convert to U.S. Dollars.


I'd rather not use my credit card online. Can I still order?

Yes. To order by phone with a credit or debit card, call 1-800-BUY-MY-CD. Phone orders are fulfilled by CD Baby.


I don't have a credit card. Will you accept a check?

Yes. To order by mail, send a check or money order in US dollars payable to "11th Records" to: 11th Records, P.O. Box 241, Huntington Beach, CA 92648, USA. California residents add 7.75% sales tax.


When will my CDs arrive?

United States orders are shipped First Class or Priority Mail (depending on weight), and will arrive in 2-5 days. Orders to all other countries are shipped airmail, and usually arrive in 4-7 days.


How much do you charge for shipping & handling?

Shipping and handling is $3 WORLDWIDE for your entire order, regardless of how many items you purchase.


What happens if my order gets damaged in the mail?

We will replace the damaged items free of charge.


Are the CDs copy protected?

No. Which means you won't be faced with compatibility problems when you try to play it on your computer. The CDs play back flawlessly on all systems.


What if I don't like the CDs?

We are 100% confident that you will love Color Theory.

If for any reason you aren’t completely satisfied, just return the CDs to us within 60 days and we’ll give you your money back. No questions asked. No forms to fill out.


What is your privacy policy?

We will NEVER give or sell your personal information to anyone - not even your e-mail address.


How long has your company been in business?

11th Records has been selling CDs since 1994.


Any other problems?

Have a question that isn't answered on this page? Just e-mail us or call 714-963-3696 during regular business hours. We're happy to help.

 

Color Theory: 21st Century Piano Pop © 2008 Brian Hazard (ASCAP)